At Valentino Garemi, our customers are at the heart of what we do. That’s why we want to share an important update that may affect our U.S. customers and how their orders are delivered.
Until recently, shipments valued under $800 could cross the border from Canada into the U.S. without duties or extra processing. This rule has now been cancelled, which means:
All orders entering the U.S. may now be subject to customs duties and clearance.
Deliveries may take a little longer due to new border checks.
Shipping costs may change.
We know nobody likes surprises when shopping online. That’s why we’re making sure:
No hidden fees – we’ll always be transparent about any costs.
Orders remain smooth and reliable – we’re working closely with shipping partners (Canada Post, UPS, FedEx, DHL and few others) to keep delays as short as possible.
Your favourite products stay available – from premium leather care to shoe and home care solutions, nothing changes about what we offer.
We’re adjusting our systems so duties and costs are clear at checkout.
We’re exploring new shipping solutions to keep things affordable.
In the long run, we’re even considering a U.S. distribution hub so orders can reach you faster and without extra border steps.
Changes like this are never easy, but our promise to you stays the same: exceptional quality, crafted in Europe, delivered with care. We’re adapting quickly so that you can continue to enjoy the Valentino Garemi experience with confidence.
Thank you for being part of our community.
